Sales conditions, Shippings, Safe Payments
Please register in order to purchase products at the Triungulo Lab e-shop.
Credit card payments on the Triungulo Lab site are handled by Paypal.Click here to read about the security measures put in place to protect your data.
Triungulo Lab accepts payment via PayPal or with any credit card.Use PayPal for your credit card payment. You do not need a PayPal account to pay by credit card.
ORDER DISPATCHING AND DELIVERY
Triungulo Lab uses DHL (or in rare occasions others) as express courier service to deliver your orders.Items are usually delivered within 4 to 7 days from order acceptance and payment (or completed preorders).At the start of the shipment process, you'll receive the tracking information to get updates on your delivery.Shipments are sent only on working days.
Preorders are final. Please not that after placing a preorder for any of our products and entering the waiting list, it won't be possible to ask for a refund until you receive your item. Triungulo Lab is a "boutique" & very small business and while we love to build pedals and make our customers happy, it is very difficult and confusing for us to deal with those kind of requests. Once you preorder an item from the shop, you will only have the right of waiting for it (maximum waiting time stated as 5 months, unless special events like Covid-19) and to start a return process in the 14 days time window right after receiving it at your door. We would love to avoid any sort of preorders but on some of our catalogue this is impossible, plus, after you finalizing a preorder we buy special materials which we are not able to return/absorb the cost of. Thank you for understanding and supporting!